This is a reminder of the upcoming planned electricity outage affecting our Ohauiti Data Centre.

The local network provider will be carrying out pole replacement works, which will require a temporary shutdown of power.

Outage Details
📍 Location: Ohauiti Data Centre
📅 Date: Monday, 4 May 2026
⏰ Time: 9:00 AM – 3:00 PM
🔢 Network Reference: 132260

Expected Impact
During this time:

Services hosted at Ohauiti DC will be offline or intermittently unavailable
Systems will be safely shut down prior to the outage
Services will be restored progressively once power is reinstated

The following services will be affected:

blueskydata.co.nz
status.blueskydata.co.nz
Support Portal

If you require assistance during the outage, please contact our office on 07 281 1037.

Additional Information

This is a planned outage by the electricity network provider
Work involves replacement of a power pole
Outage timing may vary due to external factors such as weather

Our Approach

Controlled shutdown prior to outage
Active monitoring for power restoration
Safe and timely restoration of all services

We will continue to provide updates:

Before shutdown begins
Once power is restored
When all services are fully operational

If you have any questions or concerns, please don’t hesitate to get in touch.

Kind regards,
Support Team
BlueSkyData

Severe weather conditions associated with Cyclone Vaianu have eased, and the primary Severe Weather Warnings have now been lifted for our region.

A Wind Watch remains in place until 12:00am, with the potential for isolated strong wind gusts as the system continues to move away.

Current Operational Status
All systems are online and stable
Power supply remains stable following earlier brief interruptions
No active infrastructure risks requiring intervention
Operations have returned to normal monitoring levels
Residual Risk (Low)

While the main threat has passed, there remains a low-level risk of:

Isolated wind-related disruptions
Minor, short-duration power or network instability

No proactive shutdowns are anticipated under current conditions.

Event Summary
Brief power flicker observed earlier in the event
UPS systems performed as expected
No outages or data integrity issues recorded
No infrastructure damage identified

Client Impact
Services are operating normally
No action required from clients
Support remains available if any issues are observed

We will continue light monitoring until the Wind Watch expires at 12:00am, after which this event will be considered fully closed.

Thank you for your patience during this weather event.

Date: Monday 16th March 2026
Start Time: 08:45 AM
Estimated Restoration Time: 12:00 PM
Site: Ohauiti Data Centre

Alternative Date: Monday 23rd March 2026

We apologise for the short notice. Unfortunately, the notification email from the supplier was not received. The first indication we had of the planned shutdown was a text reminder issued on Thursday, which was not received by us until Saturday morning.

Thank you for your understanding while this maintenance takes place.

Services are now coming back online following the earlier network outage caused by severe thunderstorm activity.

Connectivity has been restored to our core network, and systems are progressively returning to normal operation. We will continue to closely monitor the network to ensure stability and address any residual issues.

If you are still experiencing any problems, please don’t hesitate to contact our support team.

Thank you for your patience and understanding during this event.

Kind regards,
BlueSkyData Ltd Support Team

We are currently experiencing a major outage affecting our core network at the data centre.

This has been caused by severe thunderstorm activity in the area. As a result, some services including websites, email, and hosted systems may be slow to respond or temporarily unavailable.

Our technical team is actively investigating and working with the data centre to restore full connectivity as quickly as possible. We will continue to provide updates as more information becomes available.

We appreciate your patience and understanding while this issue is being resolved.

Kind regards,
BlueSkyData Ltd Support Team

We are currently aware of an issue affecting our main firewall, which is impacting data transfer across our network. As a result, some websites and email services may be slow to respond or temporarily unavailable.

Our technical team is actively working to resolve this issue as quickly as possible. During the remediation process, there may be short maintenance windows where servers and email services are briefly unavailable.

We apologise for any inconvenience this may cause and appreciate your patience while we work to restore full service stability. Further updates will be provided as required.

If you experience ongoing issues or require urgent assistance, please contact our support team at support@blueskydata.co.nz

Kind regards,
BlueSkyData Ltd

Please note that the BlueSkyData Ltd office will be closed for the Christmas and New Year period from
23 December 2025 through to 12 January 2026 (inclusive).

During this time:

An on-call engineering team will remain available to respond to critical and emergency issues.

General support enquiries will be logged and responded to from 12 January 2026 once normal operations resume.

We thank you for your understanding and wish all our clients a safe and happy Christmas and New Year.

— BlueSkyData Ltd

BlueSkyData Ltd will be performing scheduled maintenance on our DNS servers to apply updates and improvements.

What this means:

DNS services will remain available during the maintenance window.

Some customers may experience brief DNS propagation delays or short intermittent resolution issues while updates are applied.

No action is required from customers.

Our engineering team will be monitoring the updates closely to ensure minimal impact.

If you experience any issues that persist beyond the maintenance period, please contact support.

Scheduled Maintenance Notice – Rotorua & Ohauiti Datacentres

Date: Today
Time Window: 18:00 – 19:00 NZDT
Expected Impact: Up to 5 minutes of brief downtime

BlueSkyData will be performing a core contention software update across our Rotorua and Ohauiti datacentres during the above maintenance window.
This update is required to improve routing performance, backend stability, and overall service reliability.

During this time, some services may experience a short interruption of up to 5 minutes. All systems will automatically restore once the update is complete.

We will closely monitor all operations throughout the maintenance and will update the status page if any unexpected issues arise.

If you have any questions or concerns, please contact our support team.
Thank you for your understanding while we continue to improve our infrastructure.

Dear Clients,
This is a notification that BlueSkyData will be performing scheduled maintenance across several systems to ensure continued security, stability, and performance.

🖥️ Affected Systems

The following platforms will receive updates:

Windows Server Infrastructure

CentOS Linux Servers

DirectAdmin Hosting Platform

📅 Schedule

Date: 23/11/2025

Time: 11:00am – 1:00pm (NZDT)

🔨 What We Are Doing

These updates include:

Security patching

Kernel updates

Performance optimisations

DirectAdmin platform enhancements

Routine service stability improvements

⏳ Expected Impact

Short periods of service interruption may occur during reboots.

Websites, hosting services, email, VPS and related systems may briefly become unavailable.

We will minimise downtime wherever possible.

🏁 After the Maintenance

All systems will resume normal operation once updates are complete. Our NOC will monitor all services closely following the maintenance window.

📬 Support

If you have any questions, please contact our support team:
Email: support@blueskydata.co.nz

Phone: +64 7 281 1037 (if outside other maintenance windows)